We would like to apologize for the unexpected delays we are experiencing with the transition to our new software. We assure you we are doing everything possible to process your orders and ship them accurately.
Please expect 24 hour processing time for all orders received Monday through Friday. Web orders placed Saturdays and Sundays will be processed by Tuesday morning.
We appreciate your patience and understanding.
We hope to be back to the same day service levels you have come to expect from FDW very soon. Please contact 800-828-0509 or firstname.lastname@example.org for assistance.